Wednesday, May 7, 2014

WHERE DID MY SPACE GO?????

The other day when i was working some one called and said that Drive D which is 64 GB shows only 300 MB free space..When they run tree size report it shows only 10 GB of all the contents, so where did 54 GB space go? and they told me that only way to reclaim the disk space is to run chkdsk.. that kind of puzzled me..

So i started to dig more..  first thing i checked was if any backup software is installed, yup  i saw IBM TSM backup software installed so went ahead and checked any backup was still running.. well in this case it was not...
Next thing i went to check was if Volume shadow copy Service was running and yup it was running too.. so i kind of smiled to myself knowing that i know where is the space now?

So i opened a CMD prompt and typed

VSSADMIN LIST SHADOWSTORAGE

Note: the below pic doesn't show 54 GB consumed, when i was writing this article it was still up to 5 GB










So it shows that  100% of Volume D will be used for storing shadow copies when TSM initiates Backup.
Well now that i know what is consuming the space, i just restarted the volume shadow copy services and yup that returned back all the space..

Most storage software after completion of backup usually deletes the  shadow copies on the drive, so before you do something check to see if any backup is still running.. if still a issue then you do the following things as below..

1. Request backup to exclude Drive from using shadow copies
2.You can use VSSADMIN tool and configure such that it does't use the Drive


Hope it helps someone.. thanks for reading through.. and have a good day







1 comment:

  1. Hi Naveen,

    I have found the permanent fix for VSS on the Windows box if you unable to delete or Purge the VSS Just change the following Setting

    1.Restrict the VSS Size on the Disk properties
    2.Set No Limit on the Drive
    3.Rescan the drive

    Few min you will see the disk get some free space nearly 90% specially on Exchange Mount point when we use for DAG Cluster.. :-)...

    ReplyDelete