Good day! All,
As part of the BIOS and Firmware upgrade using the June HP Support pack(SPP) we started to upgrade a 2 NODE Windows 2008 R2 Failover Cluster , so the first step we did was failed over all the resources from one Node to the another and then started to push the updates, all went well and Server was rebooted and it came back online.
When we started to do post verification we found that 2 NIC cards of the 4 Port NIC card just disappeared but we where able to see the other 2 NIC's when we open the HP Teaming Software.
Well this is the first time we have seen something like this because if there was NIC card Firmware all 4 NIC's should disappear but we are seeing only 2 missing..
So as part of first troubleshooting step , we dissolved the teaming and re-installed the NIC's card drivers and Firmware again along with Teaming drivers.. After doing this all NIC's showed up and we re-configured the teaming again.
Now we had to do the other NODE so we failed over all the resources the other NODE and for some moment we paused to check how we wanted to proceed , disallow all the Teaming and do the NIC's card update first or let the SPP do the magic.. We took the risk of allowing SPP do his magic and to our surprise nothing happened and everything came back clean..
I am not sure what really happened but after logging a case with HP, there was no concrete answer to what really happened but one thing they Pointed out was if its Windows Sever the best way to upgrade the Firmware is using SPP as its smart enough to follow a order of updating BIOS,NIC cards and Smart Array controller etc..
Hope this help some one and in case some one has a better ideas please share to me...
As part of the BIOS and Firmware upgrade using the June HP Support pack(SPP) we started to upgrade a 2 NODE Windows 2008 R2 Failover Cluster , so the first step we did was failed over all the resources from one Node to the another and then started to push the updates, all went well and Server was rebooted and it came back online.
When we started to do post verification we found that 2 NIC cards of the 4 Port NIC card just disappeared but we where able to see the other 2 NIC's when we open the HP Teaming Software.
Well this is the first time we have seen something like this because if there was NIC card Firmware all 4 NIC's should disappear but we are seeing only 2 missing..
So as part of first troubleshooting step , we dissolved the teaming and re-installed the NIC's card drivers and Firmware again along with Teaming drivers.. After doing this all NIC's showed up and we re-configured the teaming again.
Now we had to do the other NODE so we failed over all the resources the other NODE and for some moment we paused to check how we wanted to proceed , disallow all the Teaming and do the NIC's card update first or let the SPP do the magic.. We took the risk of allowing SPP do his magic and to our surprise nothing happened and everything came back clean..
I am not sure what really happened but after logging a case with HP, there was no concrete answer to what really happened but one thing they Pointed out was if its Windows Sever the best way to upgrade the Firmware is using SPP as its smart enough to follow a order of updating BIOS,NIC cards and Smart Array controller etc..
Hope this help some one and in case some one has a better ideas please share to me...
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