Wednesday, November 22, 2017

Preparing to configure windows - Do not turn off your computer

Good day All,

Welcome back!!! today will share a issue we encountered on a Windows 2008 Server after patching.

After patching when logged into console this is the error we started to see for a very long time



















Troubleshooting steps performed

1. rebooted the Server, went to safe mode and try to uninstall installed patches and it showed error and unable to unistall
2.Tried last good configuration that didn't work
3.dism.exe /cleanup-image /scanhealth didnt help

So to fix the issue we reboot the Server and during the above screen did a MMC to check if all Service was running fine or anything is struck in stopping mode.

On verification we found that Antivirus scan was in stopping state , we tried pskill to kill the service but no luck so we changed the service settings to manual and then did a reboot..
Ola we able to login back and then did a windows update, patches got installed and then started the service back..

I have seen across the internet some one saying to remove the pending.xml file under C:\windows\winsxs so just sharing in-case above steps doesn't work for someone.

Hopefully this helps someone, until next one you all have good day!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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